January 23, 2022

T-Cell Denying $100 Apple Watch Collection 7 Rebate Promotion to Clients


Apple marketed a promotion on its web site the place T-Cell prospects had been eligible for a $100 rebate on the Apple Watch Collection 7. Some prospects who availed of the supply are reportedly being denied the promised rebate. Nevertheless, Apple’s web site nonetheless lists the promotion that’s operating from October eight to December 31.

Based on the phrases on the net retailer, prospects can “For a restricted time, purchase an Apple Watch with GPS + Mobile instantly from Apple and get a $100 digital pay as you go Mastercard after you activate your new Apple Watch on an eligible new T-Cell knowledge plan.” Disappointingly, some prospects who’ve tried to redeem the digital MasterCard have been unsuccessful.

The promotional supply guarantees that eligible prospects will obtain a affirmation e mail as soon as they activate their Apple Watch Collection 7. Following this, the promised credit score ought to arrive in six to eight weeks. Some T-Cell prospects denied the rebate claimed that assist employees mentioned the promotion didn’t exist.

Bloomberg’s Mark Gurman tweeted that the service is wrongly denying prospects the rebate that the iPhone maker marketed.

Responding to the tweet, some distraught customers affirmed that additionally they acquired the identical T-Cell rejection e mail. Different Twitter customers claimed they confronted related points redeeming a $200 T-Cell debate on the iPhone 13. The reply thread was dotted with related issues being reported by Verizon prospects too.

T-Cell’s official assist account supplied a glimmer of hope and replied to no less than three prospects. Right here’s a type of replies:

Buyer assist employees from Verizon is reportedly investigating the complaints too.

Our Take

This seems to be a case of company miscommunication between manufacturers concerning the precise phrases underneath which the promotion rebate can be issued. Nevertheless, in the event you’re a type of affected by this, we urge you to achieve out to Verizon and T-Cell on Twitter and by e mail.

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