January 17, 2022

Spotify Customers Rising Impatient and Canceling Subscriptions Over Lack of Native HomePod Assist

Spotify customers are rising impatient with the music streaming large over its lack of HomePod assist, pushing a number of prospects to the brink of canceling their subscriptions completely and transferring to different platforms, comparable to Apple Music.

wrap up 3 homepod spotify 1
Greater than a yr in the past, on the 2020 Worldwide Builders Convention, Apple introduced that it might be including third-party music service assist to ‌HomePod‌. A couple of months later, Apple highlighted a few of the apps that will benefit from the brand new characteristic, together with Amazon Music, Pandora, and iHeartRadio. A notable exclusion from the listing – Spotify.

homepod mini third party

homepod mini third party

Whether or not Spotify opted to not be a part of the preliminary batch of third-party music suppliers with ‌‌HomePod‌‌ assist or Apple didn’t ask stays unknown. Nonetheless,
a feature request was posted to the Spotify Group discussion board a number of weeks later, kindly requesting that Spotify add assist for ‌HomePod‌.

On the time in June of 2020, and more recently, Spotify mentioned it plans to implement AirPlay 2 assist into its iOS app. Whereas ‌AirPlay‌ 2 assist would enable customers to play their Spotify content material by their ‌HomePod‌, it isn’t native ‌HomePod‌ assist. Native ‌HomePod‌ assist would enable customers to make use of Siri to play Spotify content material from their ‌HomePod‌ with out opening the app and deciding on the speaker manually.

Clients usually are not holding again their frustrations, with one person writing that Spotify is exhibiting “childish behavior,” whereas one other mentioned, “this can be a whole joke – how can they nonetheless not offer it… how many individuals have come right here, seen this after which simply canceled. Why does Spotify make it so exhausting to assist them.”

“That is completely pathetic Spotify,” one other user wrote. Customers are poised to show their frustrations into motion, with many saying that they’ve activated ‌Apple Music‌’s three-month trial and can renew their subscription until Spotify adopts ‌HomePod‌ assist earlier than the trial ends. “Month with no details about the combination…why ought to I pay for Spotify when different Companies are extra concerned with integrations,” one other user wrote, with many others saying they’ve moved to ‌Apple Music‌ (1, 2, 3, 4, 5, 6).

What number of feedback are wanted to deliver consideration to this? Greater than 100 pages? Being a software program engineer myself, I perceive that such integration should not take THAT MUCH time. Come on, it is exhausting to not conclude that Spotify has deliberately determined to not implement it. They have not even mentioned a easy “sure, we’re on it.”

It does not seem to be Spotify cares about their customers contemplating the variety of votes on this.

Spotify has labeled the thought a “Reside Concept” however has not offered any updates on the place it stands. Spotify spokespeople have additionally declined to reply to a number of emails by MacRumors over the past a number of months relating to ‌HomePod‌ assist.

The reasoning behind Spotify’s refusal to undertake ‌HomePod‌ assist stays unknown. Spotify has up to now known as Apple “anti-competitive,” accusing the tech large of creating it tougher for different providers to compete with ‌Apple Music‌. Nevertheless, when given an opportunity to affix a degree taking part in discipline with Apple’s service, Spotify appears much less .

Left Spotify, this was a dealbreaker for me – Nothing occurred and so they do not care concerning the client – waited for a yr, however nothing occurred. I obtained 6 months free subscription with my AirPods, so it was time to depart. It is Time to Play Truthful Spotify, you’ll be able to’t complain about not being on the HomePod, after which after they allow you to in you do not even hassle to assist it.

Whereas the ‌HomePod‌ remained a quite area of interest product on the time third-party assist was introduced, the product has slowly grown extra mainstream because of the smaller $99 HomePod mini which only recently launched in new colors.

Apple is providing new prospects a free three-month trial to ‌Apple Music‌, which does embody native ‌HomePod‌ assist. New ‌Apple Music‌ prospects who personal choose AirPods and Beats mannequin headphones can get six months of Apple Music for free. We’ll replace this text if Spotify offers new data regarding ‌HomePod‌ assist.