Back in October of 2020, Apple introduced a service program to deal with AirPods Pro concerns that could trigger them to experience fixed, crackling noises, or issues with Active Sound Cancellation. At the time, Apple stated the program would cover the AirPods Pro for 2 years after the retail sale of the unit.
Apple has actually now extended the program, silently upgrading the accompanying assistance file back at the beginning of October. As kept in mind on Reddit, the “Additional Information” area of the page now keeps in mind that the program will cover afflicted AirPods Pro for 3 years after the very first retail sale of the unit, up from the initial 2 years.
Clients who bought AirPods at launch in 2019 will now be covered until October 2022 must this problem appear, and those who purchased in 2020 before the repaired version in October 2020 came out can get repair work till 2023.
Malfunctioning AirPods Pro that need repair work show the following issues:
Crackling or static noises that increase in loud environments, with workout or while talking on the phone
Active Noise Cancellation not working as anticipated, such as a loss of bass noise, or an increase in background sounds, such as street or airplane sound
The program applies only to the AirPods Pro and not the AirPods or the AirPods Max.
Affected AirPods were manufactured before October 2020, and those who have AirPods Pro experiencing problems can bring them to Apple or an Apple Authorized Service Provider for service free of charge. Apple says that the AirPods Pro will be analyzed prior to service to validate that theyre qualified for the program. AirPods Pro earbuds demonstrating the concern (left, right, or both) will be replaced.
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Tuesday August 10, 2021 11:36 pm PDT by
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